Privacy

Privacy Policy
At Skinace, we respect your personal privacy. Ensuring the security of your personal information is a critical part of our job, and we strive to protect any personal information you may provide us. Our privacy policy recognizes the importance of safeguarding your personal information, explaining what personal information entails, how we use the information you provide, who has access to your data, and your rights regarding your personal information.

However, this Privacy Policy does not apply to websites maintained by other companies or organizations to which we link. Skinace is not responsible for any personal information you submit to third parties via our website. Please ensure that you read the Privacy Policy of such other companies or organizations before submitting your details. Your access and use of www.skinace.com constitute your acceptance of our Privacy Policy and Terms of Use.

Use of Personal Information
Skinace collects personal information in several ways when you interact with us.

Some examples include, but are not limited to, situations when you:

• Create an account on our website.
• Order, purchase, exchange, return, or cancel an order for any of our products, whether through our website or in our retail stores.
• Contact us, make an inquiry about any of our products or services, or request information or assistance from us.
• Communicate with our customer service representatives.
• Sign up to receive catalogs, emails, and information about new and limited-edition products, special offers, events, or other news.
• Register and participate in our online customer forum.
• Provide feedback or make other submissions to Skinace.
• Participate in a contest or other promotions.
• Participate in or respond to consumer surveys or requests for consumer opinions, concerns, or preferences regarding our products and services.
• Apply for employment with Skinace.
• Engage with us on social media.
• Use other features of the website that may be offered from time to time and may require such information to use the feature.

By registering with us, you consent to the collection of your personal data. If an order is placed with us, we need to hold personal information, including your name, email address, phone numbers, home address, shipping, and credit/debit card billing address, for the purpose of order processing. Saved card details will never be shared with any third parties and will only be used to process your order using our Payment Service provider's systems. We may also obtain information as a result of authentication or identity checks, which may contain your telephone number. This number may be given to our courier service for the purpose of delivery. These details allow us to process your order and inform you of the order status. You have the right to request access to and removal of the personal data we hold on you. If your data is incorrect, incomplete, or irrelevant, you can ask to have the information corrected or removed.

Emails & Newsletters
Emails and newsletters are sent to people who subscribe to us. If you wish to opt out of our e-newsletter, you may write to us at sales@skinace.com or unsubscribe directly from the email. By using our website and providing your mobile phone number, you consent to receive text messages from or on behalf of us at the mobile number you provide at sign-up. However, consent to receiving messages on your mobile device is not a condition of purchase. If you choose to stop receiving such messages, you can contact us at sales@skinace.com.

Links to External Websites
We may provide links to other websites from time to time, such as links to brands that we collaborate with or partner with. These links are solely to provide you with convenience, ease, and information regarding products produced by Skinace. However, we do not endorse or take responsibility for the content of those websites, are not responsible for the availability of those websites, and will not be liable in any way for any loss or damage you may suffer by using those websites. If you decide to access linked websites, you do so at your own risk.

Cookies & Analysis for Research Purposes
When interacting with our website, certain data is automatically collected from your device or web browser through tracking features in Google Analytics. This data includes device IDs, call state, network access, storage information, battery information, cookies, IP addresses, referrer headers, data identifying your web browser and version, and web beacons and tags. We use data about how our visitors use our website to understand customer behavior or preferences. For example, we may use information about how visitors to www.skinace.com search for and find products to better understand the best ways to present and manufacture products.